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Privacy Policy

Privacy Policy

Genesiss Multi-Speciality Hospital ("we", "us", "our") is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website ("genesisshospital.com") , and through the services we provide.

By using this Website, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

1. Information We Collect

We collect personal information in the following ways:

  • Personal Information You Provide to Us:
    • Name
    • Contact details (phone number, email address)
    • Address
    • Age, Gender
    • Medical history and related health information (for appointments, consultations, or other healthcare services)
    • Payment details (for transactions made via the Website)
  • Information Collected Automatically:
    • Browser type and version
    • Operating system
    • IP address
    • Device information
    • Location (when permitted by you)
    • Pages viewed and time spent on the Website

This information is collected using cookies and other tracking technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide healthcare services, including appointments, consultations, and medical records.
  • To communicate with you regarding appointments, reminders, and updates on your healthcare services.
  • To process payments for medical services and treatment.
  • To improve the functionality and user experience of the Website.
  • To send marketing communications, where you have opted to receive such communications (you can unsubscribe at any time).
  • To comply with applicable laws, regulations, and legal processes.

3. Sharing of Your Information

We do not share your personal information with third parties except in the following cases:

  • Healthcare Providers: If necessary, we may share your personal and health information with other healthcare providers involved in your care.
  • Service Providers: We may share your information with third-party vendors who provide services to us, such as payment processors or website hosting services. These third parties are obligated to protect your information.
  • Legal Compliance: We may disclose your information to government authorities or other third parties when required by law, regulation, or legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

4. Data Security

We use commercially reasonable security measures to protect your personal data. These measures include encryption, secure storage, and access control to prevent unauthorized access or disclosure of your information.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. If you no longer wish for us to retain your personal data, you may request its deletion in accordance with our data retention policy.

6. Cookies and Tracking Technologies

Our Website uses cookies to enhance your experience. Cookies are small data files stored on your device that help us understand how you interact with our Website. You can control the use of cookies through your browser settings, but please note that disabling cookies may affect the functionality of the Website.

7. Your Rights and Choices

Under Indian law, you have certain rights regarding your personal information, including:

  • The right to access your personal data.
  • The right to correct or update inaccurate or incomplete information.
  • The right to request deletion of your personal data (subject to legal obligations).
  • The right to object to or restrict processing of your data under certain conditions.

To exercise any of these rights, please contact us at contact@genesisshospital.com.

8. Third-Party Links

Our Website may contain links to third-party websites. These third-party websites have their own privacy policies, and we encourage you to review them. We are not responsible for the content or privacy practices of third-party websites.

9. Children's Privacy

Our Website and services are not intended for children under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we become aware that we have collected personal information from a child under the age of 18, we will take steps to delete such information.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, with the revised date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your personal information is handled,
please contact us at:

Genesiss Multi-Speciality Hospital Logo

Genesiss Multi-Speciality Hospital

17, 100 Feet Ring Rd, near Jayadeva Metro,
BHBCS Layout, BTM 2nd Stage, BTM Layout,
Bengaluru, Karnataka 560076
Phone Number : +91 9886777592